1. Introduction
Welcome to BookingPlace. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Key Points
- We only collect information necessary to provide our services
- We never sell your personal information to third parties
- You have control over your personal data
- We use industry-standard security measures
3. How We Use Your Information
3.1 Primary Uses
- Service Provision: Process bookings, manage accounts, provide customer support
- Communication: Send confirmations, updates, and important notices
- Payment Processing: Handle transactions and prevent fraud
- Personalization: Customize your experience and show relevant content
3.2 Secondary Uses
- Marketing: Send promotional offers and newsletters (with your consent)
- Analytics: Understand usage patterns and improve our services
- Legal Compliance: Meet regulatory requirements and legal obligations
- Security: Protect against fraud and ensure platform security
4. Information Sharing
4.1 When We Share Information
We may share your information in the following circumstances:
Service Providers
Hotels, restaurants, and other service providers to fulfill your bookings
Payment Processors
Secure payment processing and fraud prevention
Service Partners
Technology providers that help us operate our platform
Legal Requirements
When required by law or to protect our rights
4.2 What We Don't Do
- We do not sell your personal information
- We do not share information for marketing purposes without consent
- We do not provide access to your data for data mining
5. Data Security
5.1 Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication
- Regular Audits: Security assessments and vulnerability testing
- Staff Training: Regular privacy and security training for employees
5.2 Your Role in Security
You can help protect your information by:
- Using strong, unique passwords
- Enabling two-factor authentication when available
- Keeping your account information up to date
- Reporting suspicious activity immediately
6. Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small data files stored on your device that help us improve your browsing experience. We use both session cookies (deleted when you close your browser) and persistent cookies (remain on your device for a set period).
6.2 Types of Cookies We Use
| Cookie Type |
Purpose |
Duration |
| Essential |
Required for basic site functionality |
Session |
| Analytics |
Help us understand how visitors use our site |
2 years |
| Functional |
Remember your preferences and settings |
1 year |
| Marketing |
Show relevant advertisements |
90 days |
6.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.
7. Your Privacy Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Object
Object to processing for marketing purposes
To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention Periods
- Account Information: Retained while your account is active
- Booking Data: 7 years for tax and legal purposes
- Marketing Data: Until you opt out or 3 years of inactivity
- Support Records: 3 years from last interaction
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Our Privacy Commitment
At BookingPlace, we are committed to maintaining the trust and confidence of our users. We will continue to implement strong privacy practices and transparent policies to protect your personal information.
